SHIPPING & DELIVERY
We provide international tracked shipping to supported destinations worldwide. Standard handling time is 1–3 business days from confirmation. Tracking numbers are provided upon dispatch.
RETURNS & REFUNDS
Crafted by TUCTAC Studio. We support returns or replacements within 7 days of delivery for workshop casting defects or severe transit damage. Returned items should be in original condition with unboxing proof.
PRIVACY POLICY
TUCTAC Studio does not sell personal information. We may share only the information necessary with trusted service providers such as payment processors, shipping carriers, hosting providers, and other vendors required to operate and fulfill orders, subject to applicable privacy requirements. Payments are processed through third-party payment providers such as PayPal using their security infrastructure.
STORE ANALYTICS & PRIVACY
At TUCTAC Studio, we respect your privacy. We never sell your personal information or track your private activity across other websites.
If you choose to allow analytics, we only collect simple, anonymous browsing trends (such as which workshop accessories are viewed and which links brought you here) to help us improve the storefront. We do not record your IP address, and all anonymous visitor logs are automatically deleted after 14 days.
Analytics is 100% optional. You never need to enable it to browse, add items to your bag, or complete an order. You can change your preference anytime below.
TERMS OF SERVICE
Welcome to TUCTAC Studio. By browsing our workshop store and placing orders, you agree to our standard store policies. We treat every collector with honesty and care, and we reserve the right to cancel orders that appear fraudulent or violate our terms.
CONTACT WORKSHOP SUPPORT FOR INQUIRIES • TUCTAC STUDIO 2026